Tools

Digital marketing tools I use and recommend

These are the tools I use, not the ones that pay to be listed. No affiliate links, no commissions. The picks and the reasoning are mine, from someone working in digital since 1998.

AI and generative search

  • Claudefreemium

    What I use for long-form writing and editing and for swallowing whole documents (a 600-row GSC export, a transcript) without losing the thread. The large context and writing that needs less cleanup set it apart. Weak in real time: for research I must confirm, I jump to Perplexity.

  • ChatGPTfreemium

    I reach for it when I want it to do, not just write: analyse a CSV with Code Interpreter, run a custom GPT, hit the API. The strongest at structured tasks. The risk is easy confidence - verify anything that rests on facts.

  • Geminifreemium

    It wins inside Google Workspace: summarise a Gmail thread, read a Sheet, cross it with Drive without copying anything out. The context is your own Google files. Outside Workspace it reasons worse than the other two; not the pick for writing or fine analysis.

  • Perplexityfreemium

    The only one I use for research I have to confirm: it answers with the sources up front, so I validate in seconds. I don't use it to write or for long reasoning - it's a search engine with a summary, not a copilot.

  • It only answers from the sources you load, so it hallucinates far less. It distils a pile of PDFs or transcripts into a reliable summary (even as audio). Limit: it knows nothing about the world outside what you give it.

Productivity, management and collaboration

  • Not a choice, it's infrastructure: mail, docs, drive in real time. The alternative (Microsoft 365) comes down to what the client already uses, not features.

  • Notionfreemium

    The difference is treating each note as a database record: the same information becomes a table, a kanban or a calendar depending on the view. For managing clients, a content pipeline and documentation in one place. The cost is the setup - badly designed it turns into a maze; if you just need to write, Docs is faster.

  • Asana / Trello / ClickUpfreemium

    Trello for a simple kanban, Asana when there's a team and dependencies, ClickUp when you want everything in one place and accept the complexity. The common mistake is picking the most powerful and drowning in it.

  • Slackfreemium

    Worth it once the team hits the size where email jams; below that it's noise. The integrations ecosystem sets it apart.

  • Zapier / Makefreemium

    No-code automation. Zapier is easier with more connectors; Make is more powerful and cheaper at volume - I switch when the zaps get expensive. Limit: automating a bad process just makes it fail faster.

  • Calendlyfreemium

    Kills the back-and-forth of booking meetings. The details set it apart - buffers, daily caps, automatic time zones. Limit: Google Workspace has Appointment Schedules free, which covers the basics.

Design and creative

  • Canvafreemium

    Gets any non-designer producing decent pieces fast, with brand kept on file. Where it fails: everything starts to look made in Canva - for serious identity, Figma or a designer.

  • Figma / FigJamfreemium

    The standard for UI and multi-hand design, with clickable prototypes and FigJam for workshops. For day-to-day marketing it's more than you need; it shines in product and web.

  • Descript / CapCutfreemium

    Descript edits video and podcast by text (cut the transcript, cut the video); CapCut is fast for social verticals. I switch by destination: long interview vs short.

Email marketing and automation

  • Brevofreemium

    Email, SMS and automation under one roof, a European company, GDPR handled more clearly than the US rivals. What sets it apart is pricing by email sent, not by contact - a big list that mails rarely stays cheap, unlike Mailchimp. I swap for ActiveCampaign when automation has to get sophisticated.

  • MailerLitefreemium

    The best simplicity/price balance to start or for a small list. It lacks advanced automation - by the time you need it, you're in another tier.

  • Mailchimpfreemium

    The known default, easy to start. It penalises growth: you pay per contact, even the ones you don't mail. I pick it less and less.

  • HubSpot when you want CRM and marketing together and have the budget; ActiveCampaign when fine automation at a better price is what matters. HubSpot's free tier is bait.

Social media management

  • Metricoolfreemium

    Schedule and measure several networks in one dashboard, with an edge the rivals charge for or skip: it puts ad data (Meta, Google) and competitor analysis next to the organic. For a single brand on one network, Buffer is enough and simpler.

  • Bufferfreemium

    Simple, clean scheduling without the weight of enterprise suites. For just publishing in order, it does the job.

Market research and trends

  • Relative interest over time and by region, straight from the source. For seasonality and to tell a fad from a trend. Limit: it's relative, never absolute volume.

  • SimilarWebfreemium

    Estimates competitors' traffic and channels - a market view, not just your own site. Estimates (solid on big sites, weak on small ones): I read proportions, not exact numbers.

To go deeper: Digital marketing, Digital marketing strategy and Digital growth.